Our screen door is a vital part of our home, providing air flow and bug blockage. The top hinge had been showing some wear and tear. David was frequently trying to pound it back in place so the door would continue to operate properly. This week the door had had enough and the top metal hinge broke making the door inoperable. I took the broken piece to search for a new hinge. Jonah came with me and Sophie suggested going to a larger store just down the road. I went there first and found a man who worked at the store very eager to help me. I showed him what I needed to replace and he told me they didn’t sell that kind of product (mainly paint & tile). I thought I would go to the hardware store I normally do when this man told me to follow him. He walked us to three other stores, the first store had hinges, not the exact size, but I thought I would change both hinges. The first store charged the equivalent of $3 per hinge. The man leading us around told the store owner he charges too much. On to the second store where there were hinges the same as the first store. The second store charged the equivalent of $1 per hinge. The man leading us around told the store owner he charges too much too. On to the third store where there were hinges the same as the first & second stores. The third store charged the equivalent of $.50 per hinge. He told me that was a good price and I bought them. The man was very proud to show me the stores and help me out and I was thankful for his assistance. That’s customer service!